Created By Industry Experts in Training and Flight School Management

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Flight Training and Operation Experts

As flight school owners and operators, we understand the challenges of flight training, maintaining a culture of safety, and bringing technology into your day-to-day operations. We are here to help you save time and money by modernizing your operation while increasing efficiency and profitability.

Our solution provides you with the tools to standardize your flight training curriculum, improve student success, reduce costs, scale business, gain operational insights – and much more. Check out our blog for expert advice to improve your flight school operation today.

Free to Flight Schools

How it works:

  • Just like buying a concert ticket online, we charge a small Service Fee for every revenue-generating flight.
  • The Service Fee is added to each invoice and paid by your clients as part of their total bill.
  • Every week, you'll receive an itemized statement based on how many invoices were generated for your flight school.
  • That's it! No contracts – no other obligations – no hidden costs.
  • Plus, you get access to every feature we offer, designed to simplify your flight school operation.

Modern Solutions to Flight School Challenges


Building a foundation for business success through positive customer experience.

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CRM designed for flight schools to track leads and convert them into clients.

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Welcome to the future of flight training experience.

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Creating and building a safety culture.

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Managing assets to ensure efficiency and compliance.

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Flight School Management

Building a foundation for business success through positive customer experience.

Flight schools traditionally spend more time managing their business than growing their business. NeedleNine helps reduce the burden of flight school management by providing the tools to automate workflows and processes. Use your time maximizing efficiency, engaging your customers and securing success.

Client Records

Client profile includes certificate and documentation rentention meeting FAA and TSA requirements.

Role-Based Dashboard

Customized dashboard with relevant information specific to user profile and needs.

Administrative Reports

Detailed reports enabling Staff with data to run the operation like a business.

Smart Scheduling / Dispatch

Maximize scheduling efficiency through qualification tracking, asset management and calendar syncing.


Post events and manage RSVPs for seminars, networking events and workshops.

Customer Relationship Management

Enter and track client notes to collaborate and provide outstanding service.

QuickBooks Integrated

Automatically sync all items and invoices. (Requires 2018 QuickBooks Premier)


Enable Autopay to automatically charge client credit cards securely through Authorize.net.

Club Enrollment

Enable club feature for members to automatically apply discounted rates and monthly dues.

Flight Training School Client Management and Scheduling

Customer Relationship Management

CRM designed for flight schools to track leads and convert them into clients.

Provide a positive customer experience using our integrated CRM tools, designed for the specific needs of a flight school to transform a potential client into a pilot.

Lead Management

Capture all information from potential clients in a single location.

Sales Funnel

Track your client's journey from first contact to onboarding to improve your conversion rates.

Customer Relationship Management

Integrate with your Website

Automatically capture leads from your website into NeedleNine.

User Insights

Understand common pitfalls in the onboarding process, flight training, and more.

Next Gen Training

Welcome to the future of flight training.

Train to proficiency, not check the box. The comprehensive NeedleNine learning management system includes proven training tools to modernize and accelerate the flight training process.

Next Gen Curriculum

Complete courses integrating scenario-based learning and Advanced Qualification Program (AQP) grading metrics. Customizable to specific school needs.

FAA Part 141 Approved

LMS platform and integrated courses meet all FAA electronic record-keeping requirements

Simulator Integration (coming soon)

Simulation-based mastery learning ensures efficient learning process as component of LMS platform.

Training Reports

Detailed progress reports to track student success and alert Staff of deficiencies.

Electronic Quizzes

Create and deliver pre-solo, stage and checkout quizzes. Remediate and record results in paperless training program.

Lesson Plans

Comprehensive lesson plans ensuring standardization, additional training resources and Threat & Error Management (TEM) principles.

Flight School Next Generation Training System

Safety Management

Creating and building a safety culture.

Collect and track safety reports to identify operational issues as key component of SMS program.

Safety Management for Flight Schools

Safety Reports

Collect, comment and track anonomous safety report submissions.

Safety Tracking

Track operational issues to identify trends and continuously improve through SMS program.


Dispatch process checks pilot qualifications, instructor and aircraft status in PAVE format.


Dashboard alerts notify staff of client or aircraft issues for proactive resolution.

Aircraft Management

Managing assets to ensure efficiency and compliance.

Discrepancy Notifications

Report and track 'Info Only' and 'Down Aircraft' discrepancies for clear aircraft status and regulatory compliance.

Scheduled Maintenance

Schedule aircraft maintenance with automatic client notifications and switching to other available aircraft.

Inspection Tracking

Create custom list of required and optional inspection items. Expired conditions prevent inadvertant aircraft use through dispatch process.

System for Managing Aircraft at Flight Schools

Aircraft Profiles

Create aircraft profiles including description, documentation and performance.

Automatic Billing

Invoices automatically generated based on school rates and hobbs/tach entries from dispatch process.

Maintenance Alerts

Alerts and reports of maintenance status for proactive planning and minimized downtime.

About Us

As a flight school owner and flight instructor, Gordon understands the challenges managing multiple different systems for training, accounting, customer service and regulatory compliance. To scale his business it was imperative to develop efficient workflows using the right tools for staff to provide a fantastic customer experience. No market solutions filled this need so he partnered with tech industry veteran, Amesh, to create innovative solution to flight school challenges. Now, using the NeedleNine platform, Gordon owns one of the largest and most successful flight schools in the US comprised of 45+ aircraft over 3 locations. We now support other flight schools benefit through using NeedleNine to reduce costs while increasing revenue and deliver a superior experience.

To learn more about Gordon and his flight school journey, check out our blog.

Gordon Alvord - Flight Instrucror / ATP Pilot

Gordon Alvord

Gordon is a gold seal flight instructor and airline captain with 20,000+ hours of training and flying experience. He holds an MBA certificate and is a flight schoool owner and consultant.

Amesh Mansukhani / Pilot

Amesh Mansukhani

Amesh is a pilot and tech industry veteran leading teams to develop and launch software solutions throughout the world.